Shipping & Returns

Shipping & Returns

🚚 Delivery Times

Current delivery times can be found on each product page. We usually ship by the next business day after the order and payment are received.

  • Germany: 1–3 business days
  • EU (except DE): 1–5 business days

🔁 Returns

You can return items within 30 days conveniently via our returns portal.

Please make sure that the items are:

  • unused,
  • complete
  • and in original packaging.

Alternatively, you can send your return – stating the order number and reason for return – to the following address:

Goodsmith GmbH
Robert-Koch-Straße 1
82152 Planegg
Germany

📦 Shipping Costs & Options

Germany

  • GLS Parcel KlimaProtect: €5.95
  • DHL Parcel: €5.95
  • DHL Parcel Shop Delivery: €6.95
  • Orders over €100: €4.95
  • Orders over €200: Free shipping

Austria & Netherlands

  • GLS EuroParcel KlimaProtect: €9.95
  • DHL Parcel: €12.95
  • Orders over €100 GLS: €8.95
  • Orders over €200: Free shipping

Rest of EU

  • GLS EuroParcel KlimaProtect: €14.95

Switzerland

  • GLS EuroParcel KlimaProtect: €14.95